We are so proud of our community in Darlington and how helpful everyone has been in supporting the residents of our town.

Since its launch, the Facebook group Coronavirus Support for Vulnerable Darlington has grown substantially.

While members of the group have been kind and respectful of others, we advise all the users of our platform to be constantly vigilant and careful when dealing directly with anyone on Facebook or online.

As this is a public Facebook group, anyone can become a member as there is no vetting process to join the Facebook group.  Therefore, you must undertake your own vetting and checking process before sharing with strangers online your personal details and sensitive information.

In no event shall Darlington Support be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the services.


The purpose of this group is to support vulnerable residents across Darlington during the Coronavirus outbreak. Because of its large size, the posts that are being added to the group must be moderated.  We will not allow posts that contain any of the following:

  • Offensive, insensitive or discourteous language
  • The personal data of any individual who is not the author of the post
  • Defamatory or libellous allegation about any third party
  • Political point-scoring or references to any political party
  • Spam posts or repeated posts that have already been posted and debated in the group
  • Suspicious posts that might attempt to solicit information or personal data from the users of the group
  • Negative, disparaging or distressing posts or images about Darlington or the broader situation
  • Posts from people offering to volunteer or requesting help as these will be processed separately
  • Misinformation, rumours, unverified statements or unofficial announcements and advice
  • Promotion of any commercial product or service with the exception of the following instances:
    1. if someone is offering a genuinely FREE service or product
    2. if someone is providing an update on which products are being sold if there is a shortage for example
    3. if someone is pointing out which shops are open or which companies are available to provide a service


We do not wish to ban anyone from using the Facebook group. However, in the following two unlikely scenarios, we will be obliged to do so.

  1. Members who violate the rules of posting comments in the Facebook group will be suspended temporarily or permanently depending on the violation
  2. Users who have fake Facebook profiles will not be allowed to join the group 
© Darlington Support CIO (Charity Number: 1190934) | Terms | Team